Building Tomorrow's Healthcare System: Persistence Pays Off

Sep 26, 2013 06:35 ET

CINCINNATI, OH--(Marketwired - Sep 26, 2013) - Compass Clinical Consulting's latest Profile in Healthcare Leadership features Dennis Vonderfecht, President and CEO of Mountain States Health Alliance (MSHA), the largest healthcare system serving Northeast Tennessee, Southwest Virginia, Southeast Kentucky and Northwest North Carolina.

PATIENT-CENTERED CARE -- BUILDING TOMORROW'S HEALTHCARE SYSTEM

Mr. Vonderfecht's leadership was instrumental in developing the mission, vision and values for MSHA, along with the system's 10 principles of patient-centered care. These ideals, coupled with a rigorous strategic planning process, have allowed the healthcare system to grow rapidly over the past 15 years while maintaining a culture centered on the patient's needs. Today, MSHA operates a family of 13 hospitals, along with retail pharmacies, home health and hospice services, and the region's only provider-owned health insurance company. MSHA's 13,500 team members, associated physicians and volunteers are committed to the system's mission of bringing loving care to healthcare.

In Building Tomorrow's Healthcare System: Persistence Pays Off, Mr. Vonderfecht discusses...

  • How to build a patient-centered culture;
  • The four core values that will always matter in healthcare delivery;
  • The ramifications of transitioning from pay-for-service to population management;
  • Communicating the organization's culture; and,
  • How when building support for your vision, persistence pays off -- in big ways.

"When you or your organization might become dejected, give up, or go some other direction that is not part of your vision of where you want to go -- being persistent can get you through. Sometimes it takes more than a year or two, but persistence pays off." - Dennis Vonderfecht, President and CEO, Mountain States Health Alliance

DOWNLOAD "Building Tomorrow's Healthcare System: Persistence Pays Off."

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Compass Clinical Consulting helps hospitals reduce the cost of providing safe, quality patient care. Founded in 1979 and based in Cincinnati, OH, Compass has helped hundreds of hospitals and health systems prepare for accreditation, improve patient throughput, productivity and physician relations Compass also places change-agent interim healthcare executives.

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